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Who’s on First? How Alexa Is Learning to Resolve Referring Terms
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This year, at the Association for Computational Linguistics’ Workshop on Natural-Language Processing for Conversational AI, my colleagues and I won one of ...

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Alexa gets better at predicting customers’ goals
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Amazon’s goal for Alexa is that customers should find interacting with her as natural as interacting with another human being. Toward that end, in ...

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