Conversational AI
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How task decomposition and smaller LLMs can make AI more affordable
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The expanding use of generative-AI applications has increased the demand for accurate, cost-effective large language models (LLMs). LLMs’ costs vary ...

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New speech recognition experiments demonstrate how machine learning can scale
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Customer interactions with Alexa are constantly growing more complex, and on the Alexa science team, we strive to stay ahead of the curve by continuously ...

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Bringing the Power of Neural Networks to the Problem of Search
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Using machine learning to train information retrieval models — such as Internet search engines — is difficult because it requires so much manually annotated ...

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Teaching computers to answer complex questions
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Computerized question-answering systems usually take one of two approaches. Either they do a text search and try to infer the semantic relationships between ...

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Accelerating parallel training of neural nets
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Earlier this year, we reported a speech recognition system trained on a million hours of data, a feat possible through semi-supervised learning, in which ...

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How we taught Alexa to correct her own defects
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Most of the major advances in artificial intelligence in the past decade, in both industry and academia, have been the result of supervised deep learning, ...

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Preserving privacy in analyses of textual data
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Amazon prides itself on being the most customer-centric company on earth. That means maintaining the highest possible standards of both security and privacy ...

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On benchmark data set, question-answering system halves error rate
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The last few years have seen great advances in the design of language models, which are a critical component of language-based AI systems. Language models ...

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8 science-related points from Jeff Bezos’s 2019 Shareholder Letter
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Jeff Bezos, founder and CEO, Amazon On April 16, Amazon released Jeff Bezos’s 2019 Letter to ...

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Amazon to host 8,000 virtual interns this year
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Six years ago, while pursuing her PhD in management information systems from Purdue University, Na Zhang did a three-month internship with Amazon’s fraud ...

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