Transfer learning is the technique of adapting a machine learning model trained on abundant data to a new context in which training data is sparse.On the ...

Last year, Amazon announced the beta release of Alexa Guard, a new service that lets customers who are leaving the house instruct their Echo devices to ...

One of the ways that we’re always trying to improve Alexa’s performance is by teaching her to ignore speech that isn’t intended for her.At this year’s ...

When a customer asks Alexa to play “Hey Jude”, and Alexa responds, “Playing 'Hey Jude' by the Beatles,” that response is generated by a text-to-speech (TTS) ...

Traditionally, Alexa has interpreted customer requests according to their intents and slots. If you say, “Alexa, play ‘What’s Going On?’ by Marvin Gaye,” ...

Recently, we published a paper showing that training a neural network to do language processing in English, then retraining it in German, drastically ...

A person’s tone of voice can tell you a lot about how they’re feeling. Not surprisingly, emotion recognition is an increasingly popular conversational-AI ...

Today, customer exchanges with Alexa are generally either one-shot requests, like “Alexa, what’s the weather?”, or interactions that require multiple ...

In order to engage customers in longer, more productive conversations, Alexa needs to solve the problem of reference resolution. If Alexa says, “‘Believer’ ...

As Alexa expands into new countries, she usually has to be trained on new languages. But sometimes, she has to be re-trained on languages she’s already ...