Today, customer exchanges with Alexa are generally either one-shot requests, like “Alexa, what’s the weather?”, or interactions that require multiple ...

Earlier this year, at Amazon’s re:MARS conference, Alexa head scientist Rohit Prasad unveiled Alexa Conversations, a new service that allows Alexa skill ...

At next week’s Interspeech, the largest conference on the science and technology of spoken-language processing, Alexa researchers have 16 papers, which span ...

During a conversation between a customer and a dialogue system like Alexa’s, the system must not only understand what the customer is saying currently but ...

Today I am happy to announce the public release of the Topical Chat Dataset, a text-based collection of more than 235,000 utterances (over 4,700,000 words) ...

Today is the fifth anniversary of the launch of the Amazon Echo, so in a talk I gave yesterday at the Web Summit in Lisbon, I looked at how far Alexa has ...

Amazon is a gold sponsor of this year’s meeting of the Association for the Advancement of Artificial Intelligence (AAAI), and Amazon researchers are ...

One of the ways Amazon continues to work towards its mission of being the “Earth’s most customer-centric company” is through a commitment to world-class ...

Introduced in 2016, the Alexa Prize is a first-of-its-kind opportunity, bringing together top academic talent from multiple universities, guided by Amazon ...

The annual meeting of the Association for Computational Linguistics (ACL) is, according to Google Scholar’s rankings, the preeminent conference on ...