In the past year, we’ve introduced what we call name-free skill interaction for Alexa. In countries where the service has rolled out, a customer who wants ...

Today is the fifth anniversary of the launch of the Amazon Echo, so in a talk I gave yesterday at the Web Summit in Lisbon, I looked at how far Alexa has ...

Alexa now has more than 100,000 skills, and to make them easier to navigate, we've begun using a technique called dynamic arbitration. For thousands of ...