Question answering
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“Alexa, Turn Down the Lights and Play Music”: The Science of Handling Compound Requests
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Traditionally, Alexa has interpreted customer requests according to their intents and slots. If you say, “Alexa, play ‘What’s Going On?’ by Marvin Gaye,” ...

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Teaching computers to answer complex questions
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Computerized question-answering systems usually take one of two approaches. Either they do a text search and try to infer the semantic relationships between ...

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On benchmark data set, question-answering system halves error rate
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The last few years have seen great advances in the design of language models, which are a critical component of language-based AI systems. Language models ...

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Amazon brings new machine learning, conversational-AI methods to AAAI
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Amazon is a gold sponsor of this year’s meeting of the Association for the Advancement of Artificial Intelligence (AAAI), and Amazon researchers are ...

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Amazon at ACL: Old standards and new forays
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The annual meeting of the Association for Computational Linguistics (ACL) is, according to Google Scholar’s rankings, the preeminent conference on ...

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Amazon Scholar Kathleen McKeown takes stock of natural-language processing: where we are, and where we’re going
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Kathleen McKeown is the Henry and Gertrude Rothschild professor of computer science at Columbia University, and the founding director of the school’s Data ...

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Teaching computers to recognize humor
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Amazon product pages include sections in which customers can both ask and answer questions, and like most community-access online forums, they’ve become ...

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How to make AI better at reading comprehension
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Question answering through reading comprehension is a popular task in natural-language processing. It’s a task many people know from standardized tests: a ...

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Establishing a new standard in answer selection precision
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Practical question-answering systems often use a technique called answer selection. Given a question — say, “When was Serena Williams born?” — they perform ...

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Predicting answers to product questions using similar products
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Community product question answering (PQA) is a popular and important feature on e-commerce websites. Customers ask, for example, “Will these jeans shrink ...

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